for MSPs
Know which customers need you this week, and why.
Microsoft 365 tells you what is there. Vitals shows you what matters, what changed, and what to talk about next.
From £99/month for up to 10 customer tenantsRead-onlyFirst customer Assessment free
See every customer in order of attention.
One list for the whole team, with the reason for each customer in a sentence and the conversation ready to open.
Your week
Brightwater IT · 39 customers, in order of attention. The same order for everyone in your team.
Needs attention 7Changed in the tenant, or important and not yet reviewed.
Harlow & Finch Dental
Sign-in protection is new in the tenant since the assessment of 1 Sep 2026.
Focus Talk about sign-in protection · ImmediateNext Discuss sign-in protection with the customer.Readiness Ready to talk
Ashworth Insurance Brokers
Sign-in protection is observed again, after it had been addressed.
Focus Talk about sign-in protection · ImmediateNext Discuss sign-in protection with the customer.Readiness Ready to talk
Marlow Street Surgery
Sign-in protection is an Immediate priority your team has not yet reviewed.
Focus Talk about sign-in protection · ImmediateNext Discuss sign-in protection with the customer.Readiness Ready to talk
Fenwick Engineering
Your team marked sign-in protection complete on 27 Jul 2026, but the assessment of 22 Sep 2026 still observes the condition.
Focus Talk about sign-in protection · HighNext Confirm with the customer whether the remediation took effect.Readiness Ready to talk
← Harlow & Finch Dental
Prepare conversation
Harlow & Finch Dental · ◆ Needs attention · Ready to talk
Why you’re having this conversation
Sign-in protection is new in the tenant since the assessment of 1 Sep 2026.
What changed
◆ Customer’s tenant Sign-in protection is new in the tenant.
Evidence
Older sign-in methods that bypass multi-factor authentication are not blocked
High severity · 4 affected
Accounts without a multi-factor method registered
High severity · 15 affected
Accounts that can only recover access by phone or email
High severity · 15 affected
What to discuss
Agree how sign-in will be protected for everyone, close the routes around it, and get every account able to complete multi-factor authentication.
Next step
Discuss sign-in protection with the customer.
Before you say it
! Prerequisite first
Don’t propose a controlled Copilot pilot until the prerequisite is in place.
Relevant service
Identity hardening
Ready to propose
£1,850 one-off, excluding tax
The evidence is already in every customer’s tenant. Vitals is how you see it.
Read-only, across every customer you look after. Vitals says what changed since you last looked, what needs attention, and puts the next conversation in your hands.
Prepare conversation
Walk into every customer conversation prepared.
One brief, built from the assessment.
- What changed
- A change in the customer’s tenant, kept apart from what Vitals can now see.
- Why it matters
- The evidence under the finding, with how Vitals knows. Unknown is never shown as healthy.
- The conversation
- What to discuss, the questions to ask, and the next step.
- Your service
- Where one of yours fits, and whether it is ready to propose. Your side only.
How it works
Nothing installed, nothing changed.
Five steps, from a customer’s Microsoft 365 to your next conversation. How it works, in full →
01
Microsoft 365
Read-only access, approved on Microsoft’s own consent screen.
02
Assessment
Every finding with the evidence it was read from.
03
Attention
Who needs you this week, and why.
04
Conversation
The brief, prepared.
05
Action
Your next step, and where your services fit.
Pricing
From £99/monthfor up to 10 customer tenants
Up to 25 tenants £199 · up to 50 £299 · up to 100 £499 · up to 250 £799 · plus VAT
Each licensed tenant receives one scheduled Assessment-level assessment every 90 days, and one included on-demand assessment at most once every 7 days.
Want to see Vitals on one tenant first?
A single assessment is a fixed price, plus VAT, and nothing renews. The same checks, the same evidence.
- Vitals Assessment £99Get an assessment →
- Vitals In-Depth £295Get In-Depth →
Trust
Evidence you can stand behind in front of a customer.
Read-only, nothing installed, nothing changed.
It never reads the contents of your files, emails or Teams messages.
Eleven read-only Microsoft Graph permissions, every one listed before anything is approved. Built inside an MSP, by Innova Group. Security, access and data →
Built inside an MSP. Built for MSPs.
Know which customers need you next.
Free to join, and your first customer Assessment is free.